Text Size:
Increase Font Size Decrease Font Size Restore Default Font Sizes

Online Forms & Services:

 
Finance Department Utilities      

How To Pay Your Utility Bill

1.   Online Utility Billing

This service allows utility customers to check account balances, pay bills, view transaction history, and examine usage information. This site is optimized for and tested with Microsoft Internet Explorer versions 6.0 and above. Use of the online bill pay services requires that a browser accept cookies.

Getting Started:

  • Click on the Online Utility Billing link (See box below after directions).
  • Using a recent bill for reference, fill in first and last name, address of service location and e-mail address.
  • Select a user name and password. Password must be at least 6 characters.
  • To finish registering as a Utility Customer you must enter your account number, last name of primary account holder and click on register.
  • Either access your account or add another account.
  • After login you will be in the "Dashboard" where you can then make selections using the tabs located across the top or in the drop down box.
  • Using the drop down box you can view your account summary, make payments, view account history and view a usage chart.
  • Under the "My Profile" tab you can update your user information.
  • To pay your utility bill, click on the "Make Payments" located in the drop down box and you will be taken to the payment screen. Enter appropriate information in all the fields and click on "Make Payment" box.


IMPORTANT NOTICE: Customers facing shut-off should contact City of Tukwila Utility Billing directly instead of paying online to ensure your payment is received in time to avoid being shut-off and incurring additional charges.

If you are experiencing difficulties setting up a user account, have questions or suggestions please contact City of Tukwila Utility Billing at 206-433-1849 or send an email to Utility@tukwilawa.gov.


2.   Pay in Person

Bring your bill to the Finance Department at Tukwila City Hall, 6200 Southcenter Blvd., Monday through Friday between 8:30 a.m. to 5:00 p.m. The Finance Department now accepts Debit/Credit card payments through VISA and MasterCard.


3.   Pay over the Phone

You can also pay by Debit/Credit through VISA and MASTERCARD over the phone by calling the Finance Department at 206-433-1835, Monday through Friday between 8:30 a.m. to 5:00 p.m. No Fee for phone payments.


4.   Drop Payment Off

Drop your payment off in our after-hours Lock Box located in the Tukwila Police Dept., 6200 Southcenter Blvd. The green box is located in the Police Lobby and labeled "City of Tukwila Utility Payments Only". The box is checked daily by Finance staff. NOTE: The Police staff will NOT accept utility payments.


5.   Mail Payment to the Finance Dept.

Send your payment to the Finance Department Utility Division at 6200 Southcenter Blvd, Tukwila, WA  98188.


6.   Sign Up for Autopay

Funds will be taken out of the customer's bank account on the 10th of each month. Follow this link to read the Autopay Policy and get a copy of the Autopay Deduction form.


Note:

  • Bills are typically sent out the last day of the month.
  • The meter reader cannot accept payments.
  • Please do not slip payments under the door after hours; please use the Lock Box in the Police Department.
  • The City does not accept third party checks.
   

Tukwila Utility Rates (January 2015)

The City of Tukwila offers a reduction in rates for customers meeting certain criteria. Follow the link below to review the conditions and print a copy of the affidavit.

♦ View or print the Application and Affidavit for Reduction in Utility Rates in PDF format.

Water Rates (Meter charge plus consumption):

The minimum meter charge for Single Family and for Multiple Family (condo, apartment or dwelling unit) is $16.00

Commercial/Industrial - Meter Charges

Meter Size Minimum Charge
3/4" $45.00
1" $55.00
1 1/2" $80.00
2" $105.00
3" $150.00
4" $200.00
6" $300.00
8" $400.00
10" $500.00
12" $600.00


Consumption Charges Per 1 ccf October - May June - September
Commercial/Industrial $4.38 $6.00
Single Family $2.80 $3.90
Multiple Family $3.21 $4.49
 

Sewer Rates:

Commercial/Industrial - A minimum charge of $51.00 per meter for up to 750 cubic feet of consumption plus $51.00 per each additional 750 cubic feet or fraction thereof.

Single Family - Each single family dwelling will be charged a flat rate of $29.00 with no additional charge for consumption.

Multiple Family - Each condo, apartment, or dwelling unit will be charged a flat rate of $29.00 with no additional charge for consumption.

Interest Charge - Late water/sewer payments incur an 8% per annum charge computed on a monthly basis.

 

Sewage Treatment Rates:

The City Metro charges as required by the Agreement for Sewage Disposal between the King County Metropolitan Services and the City of Tukwila are set at a flat rate of $42.03 per single family dwelling. For multiple family and commercial/industrial accounts, there is a minimum charge of $42.03 per meter for up to 750 cubic feet of consumption plus $42.03 per each additional 750 cubic feet or fraction thereof.

 

Storm & Surface Water Maintenance Rates:

Single family residences are charged $71.00 every six months in January and July for a total of $142.00 per year. Individual parcels will be classified into rate categories depending upon the percent of developed surface on the parcel. Those parcels with more development will pay a higher rate per square foot. Developed is anything that is not green and growing (including land totally submerged in water).

FIRE LINE CHARGES (where it crosses property from public to private):

The rate for private fire protection lines (building sprinkler systems/hydrants) shall be deemed service charges and shall be, for any one month or fractional part thereof, as follows:

 
Size Service Charge
2" $9.50
3" $21.00
4" $37.00
6" $84.00
8" $126.00
10" $210.00
12" $273.00
 

Other Charges:

Interest Charge - A charge of 8% annum computed on a monthly basis on water/sewer accounts more than 30 days in arrears (40 days from previous month's bill).

Shut-Off Notice Fee -  A charge of $30.00 for all water service customers who are more than 60 days in arrears and a "Shut Off Notice" is posted at the property.

Turn-On Fee - A $50.00 turn-on fee for water service to be restored when the customer is responsible for the shut-off.

Name Change Fee - A charge of $20.00 will be assessed to accounts if there is a change in owner, tenant, and/or third party paying agent.

   

Frequently Asked Questions

If I have a water leak, can I receive an adjustment on my utility bill?

If high consumption is due to a leak, a potential credit adjustment can be made on the bill. Please see both the policy and leak adjustment request form for more information.

Where does Tukwila's water come from?

The City of Tukwila buys its water solely from the City of Seattle.

Is there fluoride in the water?

Yes

What do I do if I think my water consumption is too high?

Contact the Finance Department at 206 433-1849 and list possible reasons.

When do utility bills get mailed?

Bills are typically sent out the last day of the month.

How do I get my water turned on for new service or what if I have a question about my bill?

Billing inquiries and requests for new service can be directed to the Finance Department at 206 433-1849. Any changes regarding billing address or changes in ownership can be submitted by completing the Online Utility Change Form.

Is there a reduced utility rate for senior or disabled citizens?

Yes. You must be 62 years of age or older or permanently disabled and meet certain criteria. Follow this link to review/print the affidavit.

What happens in an emergency situation such as a leaky water meter, NO water, broken pipes or flooding of residential streets or businesses?

Contact the Public Works Department between 7:00 am and 3:30 pm at 206 433-1860. If the situation occurs after hours and cannot wait until the next working day, please call 911.

What if my water suddenly tastes or smells funny?

Please contact the Public Works Department at 206 433-1860.

Who do I contact regarding new construction for water/sewer service or temporary water meters?

Please contact the Public Works Department at 206 433-0179.

Who provides garbage collection in Tukwila?

Waste Management at 1-855-885-9452.
   

Other Utility Links

Call Before You Dig

Utilities Underground Location Center

Garbage

Waste Management

Electricity/Natural Gas

Puget Sound Energy
Seattle City Light

Sewer

Valley View Sewer District

Water

Highline Water District
King County Water District #125
City of Renton
City of Seattle Combined Utility
 

Contact Information:

Tukwila Finance Dept.
6200 Southcenter Blvd.
Tukwila, WA 98188

Phone: 206 433-1835
Fax: 206 433-1833
Hours: 8:30 a.m.-5:00 p.m.
Monday-Friday

Email the Finance Dept.